Privacy Policy

Last Updated: December 1, 2023

ZenithChro Media ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our news services and visit our website.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account on our platform
• Subscribe to our newsletter
• Contact us through our website forms
• Participate in surveys or feedback programs
• Make purchases or subscription payments

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities:

• IP address and general location data
• Browser type and version
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data and browsing patterns

2. How We Use Your Information

We use the information we collect for various purposes:

• To provide and maintain our news services
• To personalize your reading experience
• To process your subscriptions and payments
• To send you relevant news updates and alerts
• To improve our website and services
• To analyze usage patterns and trends
• To communicate with you about account updates
• To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Secure server infrastructure with firewalls
• Regular data backups and recovery procedures

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typical retention periods include:

• Account information: Until account deletion request
• Subscription data: 7 years for tax purposes
• Website analytics: 26 months
• Customer support inquiries: 3 years

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Restriction: Request limitation of data processing
• Portability: Request transfer of your data to another organization
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw previously given consent

7. International Data Transfers

As a Canadian-based company, we primarily process data within Canada. However, some of our service providers may process data in other countries. When we transfer data outside Canada, we ensure appropriate safeguards are in place to protect your information.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

12. Canadian Privacy Law Compliance

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. We are committed to protecting your privacy rights and ensuring the responsible handling of your personal information.